Terms & Conditions

Effective Date: April 10, 2025
Last Updated: April 10, 2025

Welcome to Creative STEM Solutions ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of www.creativestemsolutions.com ("Website") and the purchase of products from our store. By accessing our Website or purchasing from us, you agree to these Terms.

If you have any questions, please contact us at:
📧 Email: Sales@CreativeSTEMSolutions.com
📍 Website Address: www.creativestemsolutions.com

1. Acceptance of Terms

By accessing, browsing, or using this Website in any way, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree with any of these Terms, please do not use our Website.

2. Eligibility to Use the Website

You may use our Website if:

• You are at least 18 years old or have parental/guardian consent to use the Website.
• You have the legal capacity to enter into a binding agreement.
• You agree to comply with all applicable laws and regulations.

If you are using our Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Products & Orders

A. Product Descriptions

We strive to accurately describe our STEM-based educational and creative products on the Website. However, we do not guarantee that descriptions, pricing, or images are always error-free. If you receive a product that does not match its description, your sole remedy is to return it in unused condition as outlined in our Returns & Refund Policy.

B. Order Acceptance & Cancellation

• We reserve the right to refuse or cancel orders at our discretion, including due to suspected fraud, unauthorized transactions, or pricing errors.
• If we cancel an order, we will notify you and issue a full refund.

C. Pricing & Payment

• Prices are listed in USD ($) and may change without notice.
• We accept major payment methods, including credit/debit cards, PayPal, and other secure payment options.
• You must provide accurate billing and shipping information.

D. Shipping & Delivery

• Shipping times vary based on location and selected shipping options.
• We are not responsible for delays caused by couriers, customs, or external factors beyond our control.
• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

4. Returns, Refunds & Exchanges

We accept returns and issue refunds within 30 days of purchase, provided the product is unused and in original packaging. Customers are responsible for return shipping costs, unless the return is due to an error on our part. For full details, refer to our Returns & Refund Policy.

5. Intellectual Property

All content on this Website, including but not limited to text, images, logos, videos, product designs, and trademarks, is owned by Creative STEM Solutions or licensed to us.

A. Permitted Use

You may not:

• Copy, distribute, or modify any Website content without our permission.
• Use our branding, trademarks, or content for commercial purposes.
• Reverse-engineer, decompile, or extract any part of our Website.

Violating this policy may result in legal action. 

6. User Accounts & Conduct

A. Account Registration

You may create an account to access exclusive features. You are responsible for:

• Providing accurate information during registration.
• Keeping your login credentials secure.
• All activity under your account.

B. Prohibited Activities

By using our Website, you agree not to:
✔ Use our Website for illegal, fraudulent, or deceptive purposes.
✔ Upload or distribute malware, viruses, or harmful code.
✔ Violate any applicable laws while using our services.
✔ Harass, abuse, or harm other users or our employees.

We reserve the right to terminate accounts and restrict access to users who violate these Terms.

7. Privacy Policy

Your use of our Website is subject to our Privacy Policy, which details:

• How we collect, store, and process your data.
• Your rights under U.S. privacy laws (CCPA, COPPA, etc.).
• How we use cookies and tracking technologies.

Read our full Privacy Policy here.

8. Third-Party Links & External Services

Our Website may include links to third-party services (e.g., social media, payment gateways). We are not responsible for their privacy practices or content. You access third-party sites at your own risk.

9. Disclaimers & Limitation of Liability

A. Disclaimers

• Our Website and products are provided "as-is" and "as-available", without warranties of any kind.
• We do not guarantee uninterrupted access to our Website.
• We do not warrant that our products will meet every user's expectations.

B. Limitation of Liability

To the maximum extent permitted by law, YapYap & Howler shall not be liable for:

• Any indirect, incidental, or consequential damages (e.g., loss of profits, data, goodwill).
• Any issues caused by third-party services (e.g., payment processors, shipping couriers).
• Any unauthorized access or data breaches beyond our reasonable control.

Maximum Liability: In no case shall our liability exceed the amount paid for the product purchased.

10. Indemnification

You agree to defend, indemnify, and hold harmless YapYap & Howler from any claims, damages, or liabilities resulting from:

• Your violation of these Terms.
• Your use of our Website or products.
• Any third-party claims arising from your actions.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles.

A. Dispute Resolution- If a dispute arises, you agree to first contact us to seek an informal resolution. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in the United States, except where prohibited by law.

You waive your right to participate in class action lawsuits against YapYap & Howler.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with a new effective date. Your continued use of the Website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: Sales@CreativeSTEMSolutions.com
📍 Website Address: www.creativestemsolutions.com

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.